Master's Home Solutions

It’s been a year since we had our bathroom done and I can confidently leave this review now. The price, as I now realize, is outrageous for the work they perform. The sales rep was great. The work, not a fraction as good. We had to have them back to redo the caulk which lead to them clogging the drain with it. Had to have a plumber fix that. They told us they couldn’t do the tub we wanted and later found out it was doable from another contractor that it was. They’re professional scam artists. Go elsewhere.

Paid 16k for a walk in shower. Currently one of the shelves they installed in the corner of the shower has developed a small Crack on the leading edge of the foot rest. I have called them at least 10 times always going to voicemail and never a return phone call. My next calls will be to the better business bureau and the state attorney general office .

These guys are scam artists... while going over the contract they told us we have 30 days to decide then when we wanted to back out they said oh no its a 3 day period to back out... charged me $19k for just the shower and the wall between the shower and the sink was supposed to be fully wrapped and was left exposed. Crooks. Could have had the whole bathroom done for less. They also said it won't build mold because it's seamless... wrong again they sealed around the bottom of the shower wall and it's infested with little black spots. Don't trust these guys if you try to back out they'll take you to court and they'll tell you it's too late we already ordered the materials. These guys are criminals. I will never have them in my home again.

We replaced our standard tub for a walk in shower. The sales team and installation team were all very professional. Work was above expectations. All questions were answered right away by our sales Rep Kyle. They not only installed a superb shower for us, but they also cleaned up and the bathroom looked better than expected when they left. Overall wait time from consultation was quoted at 4-5 weeks and install happened at 3.5 weeks. Much sooner than expected and we are very happy about that. Thank you. We are very happy with our newest addition!

Met with Masters Chris came out made sure everything was done professionally and made sure I was satisfied with the job. We love Chris because he treats us like family. Will recommend to others for service thank you.