CNY Roof Cleaners

Was not at home when work done but my roof looked exactly what I hoped for. I had so much snow on and hanging and had ice hanging off my roof. The company was able to get here within 24 hours. I loved they were able to shovel my front porch so my mailman could get up onto it. Thank you sooooo much.

Let me start with everyone that I spoke to and the 2 young men who came out to shovel my roof were very nice and professional. That be ing said, The area that I requested was not completed, They tried to use my snow blower and broke the pull cord and I found the tail broken off my dog Christmas decoration stuffed inside the mailbox. I called to get the situation rectified to find out they don’t shovel more than 4 to 6’ from the edge of the roof just enough to take care of ice dams… information they neglected to tell me. I was never sent a contract to my email, which they said they sent. And still have not received a copy. They said they will take care of fixing the snowblower. I have someone fixing it on Monday. I requested a call from the owner and have not received that call as of yet. I paid $470 and did not get a job well done.

CNY ROOF CLEANERS did an excellent job cleaning my gutters. The tech was very meticulous and spent a decent amount of time cleaning the gutters and checking the downspouts. I also was pleased at the cleanup job that he did. The tech was very polite introduced himself and told me everything that he did. It was a pleasure doing business with CNY ROOF CLEANERS

After seeing this company at a neighbor's house, I contacted company, after getting info from your Isiah at neighbor's house, to remove moss on garage roof. After looking at your pamplet , I showed Isiah north side of house that needed power washing and he got me a price. Isiah explained how the moss would be removed from the roof and answered any questions that I had. As regards side of my house, he detailed process for loosening up the lichen, etc on house as it involved several steps. After each step, he showed me the progress. I was amazed how what they sprayed on the siding actually melted the lichen. Again, Isiah answered my questions. When he finished all the work, he did a very good cleanup in all areas. He even suggested that I might need to trim some branches that were close to side of house. I did take care of that a few days later. Isiah has very good customer service skills. He's patient, not pushy, and very respectful of his customer's property. I found Isiah very skilled at his work. If I ever had other work done by this company, I'd want Isiah back.

Ryan showed up on time and explained everything even on the upkeep . I got power washing for my deck and patio Very Professional , great people and great work! I would definitely recommend ! 😃