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Contractor Vetting Checklist

Contractor Vetting Checklist

25 Essential Questions Before You Hire

RoofVista
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How to use: Print this checklist and bring it to every contractor meeting. Ask each question and note the answers. Compare responses across contractors to find the best fit. A reputable contractor will answer all questions confidently and provide documentation.

1. Credentials & Licensing

1.Are you licensed to perform roofing work in this state?

Ask for license number and verify online

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2.How long have you been in business under this name?

Prefer 5+ years; check for name changes

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3.Can I see your certificate of liability insurance?

Should be at least $1M coverage, current date

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4.Do you carry workers' compensation insurance?

Required in most states; protects you from injury lawsuits

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5.Are you manufacturer-certified for the materials we're considering?

GAF, CertainTeed, Owens Corning certifications add value

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2. Experience & Reputation

6.How many roofs like mine have you completed this year?

Look for specialization in your roof type

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7.Can you provide 3-5 local references from the past 6 months?

Actually call them; ask about issues

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8.Do you have photos of similar completed projects?

Before/after photos show quality of work

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9.What is your BBB rating and Google review score?

Check independently; look for patterns in complaints

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10.Have you ever had your license suspended or faced lawsuits?

Honest contractors will disclose; verify with state board

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3. Work Practices & Safety

11.Will you use your own employees or subcontractors?

If subs, ask about their insurance and vetting process

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12.Who will be the on-site supervisor for my project?

Get their name and direct contact number

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13.How do you protect my landscaping and property during work?

Tarps, plywood, magnetic nail sweepers expected

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14.What is your safety program for workers?

OSHA compliance, fall protection required

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15.How do you handle debris removal and cleanup?

Daily cleanup and final debris removal should be included

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4. Contract & Payment Terms

16.Will you provide a detailed written contract?

Never proceed without one; review before signing

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17.What is your payment schedule?

Never more than 30% down; final payment after completion

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18.Do you accept credit cards for deposit protection?

Provides chargeback option if issues arise

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19.What happens if the project goes over budget?

Get change order process in writing

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20.Is your quote valid for how long?

30 days typical; get material price lock if longer

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5. Warranty & Follow-up

21.What workmanship warranty do you offer?

Industry standard is 5-10 years minimum

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22.How do I file a warranty claim if issues arise?

Get process in writing; 24-48 hour response expected

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23.Will you help register the manufacturer warranty?

Extended warranties often require certified installer

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24.Do you offer a post-installation inspection?

Good contractors include 1-year checkup

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25.Can I get lien waivers from you and any subcontractors?

Protects you from supplier/sub payment disputes

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Red Flags - Walk Away If You See These

!Demands cash-only or full payment upfront
!No physical business address (P.O. Box only)
!Pressures you to sign immediately
!Quote is significantly lower than others
!Cannot provide proof of insurance
!Offers to waive your insurance deductible
!Shows up unsolicited after a storm
!Has no online presence or reviews

Notes & Impressions

Overall Contractor Score

Circle your rating after the meeting

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