Douglas Roofing

Things don't always go perfectly the first time, and the way a company responds to a complaint says a lot about them. Douglas Roofing earned my five-star review by handling my problems and concerns swiftly and professionally. Douglas Roofing came highly recommended. The roof of our older home proved to be more challenging to replace than anyone realized, and the team from Douglas Roofing who came to work on it ended up rushing through some parts of the job near the end, missing some small but key steps that were necessary for a complete and satisfactory job and leaving the ground around our house littered with nails and old shingles. When we contacted Douglas Roofing the next day to talk over what to do to fix it, Douglas himself was at our home as soon as he could get there to survey the job. He promised to make it right. Within 24 hours, he was back with the team putting everything in order. They fixed everything to a high standard and left the site looking immaculate. Douglas shook our hands on the way out the door, apologized for the fact that things weren't done right the first time, and did one last check before leaving to make sure we were happy - and we were. We feel very well taken care of, and our new roof looks beautiful (and like it was done right!). Thank you, Douglas Roofing, for your good customer service and for your integrity. We will be recommending your company to our neighbors and friends in the community.

At the beginning of last winter, I was in a bind. Someone had started putting a roof on my barn and abruptly stopped in the middle of the project. I called Douglas roofing and they were there in a day and finish the job before the snowfall that weekend. I was very happy with the work that was done and especially the speed with which they responded.

First roof in 25 years. Shopped around with focus on Certainteed brand Landmark shingles. Received several bids including from Douglas Roofing which I thought, based on comparative pricing and excellent references from previous residential and commercial clients, to be the best. The usual third party crew actually installed the roofing. They worked hard, were attentive to questions, did a great job cleaning up. Douglas Roofing provided an on-site rep focused on communication and QA/QC. There was one post installation issue that was addressed to my complete satisfaction. Overall, this whole process went well. I'd work with Douglas Roofing again.

I was looking for a roofing company to replace my roof. I called around, a couple of companies came out to look at it after several days to a couple of weeks. It would have been weeks or months before they could do the job. Found Douglas Roofing, they were able to come out and look at the job the next day, the day after that we had a quote. They came in at a lower cost than the other companies. Less than a week later there was a crew here. I had 2 roofs, 1 Barn and 1 house. They striped 4 layers of roofing off the Barn and 3 off the house. It took a total of 2 days that includes clean up and taking away everything. Douglas roofing was awesome. My wife and I were very pleased with their work and we highly recommend them.

Douglas and his crew did an outstanding job replacing my roof and fixing my chimney. Definitely a best value contractor, resulting in a great roof at a reasonable price, with a lot of flexibility with the schedule due to weather delays and unforeseen site conditions. Douglas is true to his word, which speaks volumes these days! I will have him back to replace the roof on my barn someday. Thank you Douglas for a job well done! JJ